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Privacy Policy

It is your responsibility to read and familiarize yourself with the IVORY & CHAIN Privacy Policy. This Privacy Statement applies to all personal information collected by IVORY & CHAIN  via the internet, including without limitation, by way of the IVORY & CHAIN website located at www.ivoryandchain.com

IVORY & CHAIN recognizes the importance of protecting the privacy of our client’s personal and financial information and acts in accordance with this recognition. As a result, IVORY & CHAIN has instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication, unless you provide your consent. When you register with IVORY & CHAIN you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

 

WHAT IVORY & CHAIN COLLECT

In order to provide our clients with the service they deserve IVORY & CHAIN collects the information that our clients give us. This may include personal information: given to us by you when you fill in questionnaires, contact forms or other sections of the IVORY & CHAIN website or when you post or input information to the IVORY & CHAIN website; and about how you use the IVORY & CHAIN website. We study our clients’ and visitors’ use of our website so we can improve our services and enhance your IVORY & CHAIN experience. When you register with IVORY & CHAIN, you give us your name and email address. IVORY & CHAIN does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

Ivory & Chain my require to collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • And or other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

HOW IVORY & CHAIN USE THE INFORMATION WE COLLECT

We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that partners, our affiliates and we maintain and improve services to our clients.

We require this information to understand your needs and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
WILL IVORY & CHAIN SHARE YOUR INFORMATION?

IVORY & CHAIN does not sell or rent our client’s names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, IVORY & CHAIN contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting IVORY & CHAIN in these endeavours and subject to strict contractual confidentiality obligations. IVORY & CHAIN will not otherwise use or disclose any information about you without your consent, unless: the use or disclosure is for one of the purposes described in or otherwise permitted by this policy; the use or disclosure is required or permitted by law; we believe it necessary to provide you with a service which you have requested; we believe it necessary to protect the rights, property or personal safety of another person or IVORY & CHAIN; or the assets or operations of IVORY & CHAIN’S business are transferred to third party. If you do not provide requested information, IVORY & CHAIN may not be able to provide you with access.

PRIVACY SECURITY

IVORY & CHAIN will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. IVORY & CHAIN uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. IVORY & CHAIN will not be responsible for events arising from unauthorised access to your personal information.We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us at info@ivoryandchain.com as soon as possible. We will promptly correct any information found to be incorrect. 

USE OF THIS WEBSITE

You will be required to register to use some of the features on this Site. We may change registration requirements from time to time and without notice. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your this information change, please notify us immediately at the following e-mail address info@ivoryandchain.com.

COPYRIGHT

You must comply with all proprietary and copyright notices on this Site. This Website is owned by IVORY & CHAIN and its associates, and subject to copyright. The use of our images without our prior consent is a copyright infringement.

YOUR ACTIVITY

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

LINKS & THIRD PARTY REPRESENTATION

IVORY & CHAIN holds no liability or warranties for any other website that you may have access through this Site.

IVORY & CHAIN has no control over content that may be publish on Other Websites that are linked to ivoryandchain.com and the accuracy of information published on the Other Website. Third Parties may post statements on the IVORY & CHAIN site, these will not be monitored and IVORY & CHAIN is not responsible for the material or accuracy of information posted by these Third Parties. IVORY & CHAIN is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this Site, the use of any other linked website, the use of any Other Website or any Third Party Posted Material.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

COOKIES & HOW WE USE THEM

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

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