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MELBOURNE PICK-UP


MELBOURNE ONLINE ORDER PICK UP

Located in Melbourne ? Want your outfit ASAP and simply cannot wait ? Well we now have a pickup option for all you Melbourne babes!

YOU MUST PLACE YOUR ORDER ONLINE. This is a pick up option only, not a retail store so you cannot try on or purchase at our pick up location.

PICKUP LOCATION: HQ is located at 153 Gipps Street, Abbotsford, 3067 VIC

VIEW MAP HERE

 

Please note: entry is via the front glass door on GIPPS ST.

Pick up times

Monday to Friday - 9:00 am - 5:00 pm

We are closed on weekends and public holidays. Pickups are strictly by appointment only*

Simply email us with your time of choice for pickup and day after you have placed your order.

You must select "pick up" option when placing your order! Please wait for your email confirmation before collecting your order.

Orders are ready within 2-4 hours of being placed - you will be informed via email once your order is packed and ready. If you want an urgent pickup, please leave a note* stating your time and day you wish to pick up so we can make it happen for you ASAP.

Identification

In order to to receive your order and protect your goods, you will need to bring the following in order to pick up your package :

  1. Printed copy of your order or a copy via your phone or email.
  2. Your photo ID which matches the First and Last Name of your order.

If you are sending someone else to collect your order, we require that you notify us via email before they come to collect the order. The email needs to come from the email address on your order. Please provide us with the name of the person collecting the order. This person will also need to show photo ID when they collect the parcel.

We reserve the right to request further identification from ANY person collecting an order to protect the original purchaser.

Order payment

All orders must be paid for prior to collection. We are unable to accept payment for orders at our warehouse. We are unable to amend orders or accept new orders.

Returns & Exchanges

*Please note you cannot try on or change your order at the time of pick up. All orders are processed accordingly, should you have a change of mind - we offer store credit or refund via our online system only.

PLEASE SEE FULL RETURNS POLICY HERE

HIGHPOINT STORE :

PICKUP LOCATION: 

Highpoint Shopping Centre

Level 3, Store 3517 

120-200 Rosamond Road
Maribyrnong VIC 3032

 

HOW TO CLICK & COLLECT
1 Shop online like you normally would
2 Check out with your items
3 In the cart, choose Store Pickup Highpoint

After placing your order, you will be sent an order confirmation, followed by a
separate email when your order is ready for collection.

IMPORTANT Please wait until you receive an email
saying your order is ready for collection before heading in store.

Returns & Exchanges

*Please note you cannot try on or change your order at the time of pick up. All orders are processed accordingly, should you have a change of mind - we offer store credit or refund via our online system only.

PLEASE SEE FULL RETURNS POLICY HERE

CENTRE TRADING HOURS

Highpoint Shopping Centre is opening seven days a week. See our regular trading hours below, and check back to stay up to date with all extended, holiday and special event trading hours.

Mon 9am - 5.30pm
Tue 9am - 5.30pm
Wed 9am - 5.30pm
Thu 9am - 9pm
Fri 9am - 9pm
Sat 9am - 6pm
Sun 10am - 5pm

 

Identification

In order to to receive your order and protect your goods, you will need to bring the following in order to pick up your package :

  1. Printed copy of your order or a copy via your phone or email.
  2. Your photo ID which matches the First and Last Name of your order.

If you are sending someone else to collect your order, we require that you notify us via email before they come to collect the order. The email needs to come from the email address on your order. Please provide us with the name of the person collecting the order. This person will also need to show photo ID when they collect the parcel.

We reserve the right to request further identification from ANY person collecting an order to protect the original purchaser.

Order payment

All orders must be paid for prior to collection. We are unable to amend orders or accept new orders.


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